Contacts

Contact Support


For support please contact your local distributor or office depending where you purchased your system from. See below for a list of Support Contact information.

Artist series support is NOT provided by any of the Pro Console teams on this support page. For Artist Series Support (Artist Mix, Artist Control, Artist Transport, Artist Color), please visit Artist Series Support.

Americas

For third party CS Series support, please contact Advanced Musical Electronics, 8665 Venice Blvd. West Los Angeles, CA 90034. (310) 559-3157 (advancedmusical@ca.rr.com). www.advancedmusical.com (Mon-Fri 10am-6pm, Sat 12pm-5pm)*

* Please note that this is a third party support provider, with no relationship to Avid Technology Inc. Avid Technology Inc bears no liability or responsibility in respect of services provided by Advanced Musical Electronics, who operates under separate terms and conditions of trading, to which Avid Technology Inc is not party.

Technical Support

+1 650-237-1604

Europe, Russia, Middle East, Africa & India

For third party CS Series support, please contact Ian Brown on +44 (0)7814 396 425 (ibrown@cs-servicecentre.co.uk). *

* Please note that this is a third party support provider, with no relationship to Avid Technology Inc. Avid Technology Inc bears no liability or responsibility in respect of services provided by Ian Brown, who operates under separate terms and conditions of trading, to which Avid Technology Inc is not party.

Technical Support

+44(0)1753 658444

Pacific Rim

Australia Toll Free

1 800 500 889

Technical Support

+1-650-237-1604

Japan

Technical Support

+81-3-3505-6138

Equipment Warranty

For Warranty information, please see Avid Product Warranty information.